Operations Manager

Help shape the future of autonomous shipping 

Seafar is making shipping smarter, more innovative, and more sustainable by operating vessels remotely from Remote Operations Centers (ROCs). We believe in a maritime future where technology enhances human capabilities – and where efficiency, innovation, and sustainability go hand in hand. 

As our Operations Lead, you’ll play a key role in bringing that vision to life. You’ll connect more vessels and captains through our platform, scaling the core of our business: the remote navigation marketplace. Thanks to your work, vessels won’t just sail better – they’ll sail into the future. 

Your mission?  

As Operations Lead, you are the driving force behind the growth of our core activity: remote navigation hours. You activate vessel owners to use our platform, ensure smooth onboarding and deployment of remote captains, and grow the volume of ROC hours at scale. 

You’ll switch effortlessly between strategy and hands-on execution: from solving daily bottlenecks to building scalable processes. If you’re pro-active, analytical, persuasive, and able to move between the field and the strategy table: this is your role. 

Main responsibilities  

• Grow remote navigation hours: Your key KPI is increasing the number of active, billableROC  hours. 

• Activate supply and demand:  build and balance the two sides of the platform: 

  • Supply: Recruit and manage a team of remote captains; help customers deploy their own ROC operators. 

  • Demand: Convince vessel owners to activate ships and start operations via the platform. 

• Own daily marketplace operations: Forecast demand, match captains to vessels, solve issues, and ensure smooth operations across multiple ROCs. 

• Lead the operations team: Inspire, motivate, and coach team members; help them grow professionally and steer their performance to meet ambitious goals. 

• Build scalable processes and tools: Develop repeatable flows for onboarding, scheduling, and matching. Implement lightweight systems to support growth. 

• Field execution: Work directly with customers, ROC teams, and operational teams to get ships running. 

• Cross-functional collaboration: Align closely with sales, HR, tech, and product teams to remove friction and drive volume. 

• Data-driven decision-making: use dashboards, KPIs, and customer feedback to prioritize and act fast. 

👇 Does this sounds like you? 

• A builder/operator with 5–7 years of experience in operations, logistics, marketplace startups, or high-growth scale-ups. 

• Proven leadership skills: ability to inspire, motivate, coach, and grow a high-performing operations team. 

• Experience growing early-stage supply/demand platforms is a strong plus. 

• Action-oriented: you love solving operational puzzles and thrive under pressure. 

• You thrive in uncertain situations, maintain a positive outlook, and transform challenges into opportunities. 

• Excellent communication skills in Dutch and English (French/German is a bonus). 

• Bonus: experience in logistics, maritime, staffing, or shift-based operations. 

🤝 What’s our offer? 

Seafar is the only technology and service company within the autonomous shipping sector that is commercially operating at scale. By joining Seafar you would: 

• Be accelerating your career at an innovative and unique maritime tech company in full growth mode, with lots of exciting challenges to crack 

Work on building from the ground up the technology and service company transforming the shipping industry 

• Get offered a salary tailored to your needs  

• Making an impact in collaboration with a team of enthusiastic and determined colleagues just like you 

• Be celebrating many industry firsts – ever landed on the moon? That’s how it feels like when working at Seafar 

🤩 Excited? 

• Don't hesitate to apply! Get on board because we need you over here!